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Frequently Asked Questions

Everything you need to know about our baby products and services

Do you offer worldwide delivery?

Yes! We ship our baby products to over 150 countries worldwide. Delivery times vary by location, typically 5-10 business days for most countries. Free shipping is available on orders over $75.

What is your return policy?

We offer a 30-day return policy on all unused items in original packaging. Baby safety items and opened hygiene products cannot be returned. Return shipping is free for defective items, otherwise a small fee applies.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secure and encrypted for your safety.

How can I contact customer support?

Our customer support team is available Monday-Friday, 9am-6pm EST. You can reach us via email at support@babystore.com, phone at 1-800-BABY-CARE, or through our live chat feature on the website.

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Products

Baby carriage bag

Baby carriage bag

R 484.20
Baby Cotton Pit Strap Small Romper

Baby Cotton Pit Strap Small Romper

R 268.88
Baby Cutlery Set Silicone Bib Silicone Cup Spoon

Baby Cutlery Set Silicone Bib Silicone Cup Spoon

R 722.46
Baby Diaper Bag Suits For Mom Baby Bottle Holder Mother Mummy Stroller Maternity Nappy Bags Sets

Baby Diaper Bag Suits For Mom Baby Bottle Holder Mother Mummy Stroller Maternity Nappy Bags Sets

R 937.71